Frequently Asked Questions

Wax melts are scented pieces of wax that release fragrance when warmed in a wax warmer. Unlike candles, they don't require a wick or flame.

Each melt is crafted with evocative fragrances and artistic design, blending cozy, mystical, and modern themes to create a sensory story in your space.

Place your order easily through our website! If you're in the St. Louis, MO area, you can skip the shipping and stop by in person — we'd love to see you!

We accept most major credit cards through our site. For in-person pickup, we also accept Venmo and cash.

Yes! Seasonal bundles and curated collections are available for gifting or personal indulgence.

Orders are typically processed within 2–3 business days. Delivery times vary depending on your location.

Currently, we ship within the U.S. only.

Once shipped, you'll receive a tracking number via email.

Since each of our products are handmade, we're only able to accept returns for items that arrive damaged or defective. To help us improve quality control, we kindly ask that the damaged product be returned for review. Please reach out to us within 48 hours of delivery so we can assist you promptly.

We don't offer exchanges for fragrance preference, but we recommend trying our sample packs before committing to full-size melts.

Each wax melt typically provides 8–12 hours of fragrance, depending on warmer type and room size.

We use high-quality soy wax blends for a clean, long-lasting scent throw.

Our melts are non-toxic when used as directed. Always keep warmers and melts out of reach of pets and children.

Store in a cool, dry place away from direct sunlight to preserve fragrance strength.

Yes! Custom blends and themed collections can be created for special occasions or events. Contact us to discuss your vision.

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